I always love it when a company decides to use a different marketing approach to subtly promote who they are. I recently discovered that CRM software manufacturer Zendesk has started producing a series of documentary shorts that have nothing to do with Zendesk. I came across the videos on Vimeo while actually looking for something related to their product and then discovered the link to Zendesk Helpers a microsite which has the purpose of being helpful and encouraging, and a little bit of software promotion.
One of the things that I love about the site and the videos, is the high quality production value that is presented. Especially the videos. These are not shoot it on your iPhone and edit in iMovie (although I have seen some videos done that way that look really amazing). All of these have a fairly large production crew and it shows.
Beyond the production however, is the quality of the content itself. Each video left me feeling good about humanity, something we all need these days. As of February there were a total of 5 video stories available on the microsite. I’m hoping they are in the process of producing even more, because these are great.
We set out to look for helpfulness in the world and were amazed at the stories we found. Because being helpful might sound simple, but it’s actually badass.Zen Desk Helpers